Here are some frequently asked questions from our customers and their answers. If you don’t find the information you are looking for, please feel free to contact us.
- How to place an order?
You can place an order at mogilet.shop by following these steps:
Browse our products and choose what you want to buy.
Click the “Add to Cart” button.
You can continue shopping or go to the checkout page.
Enter your shipping address and payment information to confirm your order.
- After the order is confirmed, can I change or cancel the order?
Once your order is confirmed and processed, we may not be able to make changes or cancellations. If you need to change or cancel your order, please contact customer service as soon as possible and we will try our best to assist you. - How to track my order?
After you place your order, you will receive a confirmation email containing your order number and tracking information. You can use this information to check the status of your order on the website. - How to apply for a refund or return?
If you are not satisfied with your purchase, you may request a refund or return within 30 days of receipt. Please make sure the item is in unused condition with original packaging intact. Please contact us via customer service email to obtain the return address and detailed instructions. - Does the website support international delivery?
We currently only support domestic delivery. If you require international shipping, stay tuned for our future updates for more information. - What are the payment methods?
We accept a variety of payment methods, including credit cards, debit cards and select online payment services. Please see the checkout page for specific payment options. - How to contact customer service?
You can contact our customer service team via email. We will respond to you within 24 hours. - What is the privacy policy of the website?
We value your privacy and ensure the security of your personal information. Please review our Privacy Policy for more information.
If you have any other questions, please contact us and we’ll be happy to help!